Aisera vs Blue Prism — Comparison

Aisera

Aisera enables businesses to deliver transformative work experiences, boost employee productivity, and reduce operational costs with its award-winning

AI Agents and Assistants purpose-built to deliver business value for every team. The impact of Aisera’s AI Agent platform was immediately evident following the deployment of NJ Transit’s internal AI agent, Travis. Employees quickly gained the ability to resolve IT issues autonomously across multiple channels, including Microsoft Teams, reducing reliance on the help desk and streamlining internal support. Aisera enabled OmniTRAX to unify employee support with a streamlined, self-service experience. AI agents for IT deliver personalized help directly through webchat and Microsoft Teams, boosting productivity and resolution speed. Big 5 Sporting Goods supercharged employee productivity with Aisera AI Agents, delivering instant, personalized IT support, auto-remediating issues, and transforming their IT strategy by only escalating what truly matters. With Aisera’s AI Agent platform, Lifescan now automatically resolves 65% of incoming support requests, eliminating redundant inquiries and significantly reducing agent fatigue. BDO Canada introduced a proactive self-service AI agent named EVA, which automated IT support tasks such as software provisioning, hardware procurement, account troubleshooting, and more. IDC MarketScape: Worldwide Conversational AI Software With the ability to create or enhance enterprise taxonomies, ontologies, or other knowledge models with generative AI, Aisera provides a single, intelligent universal entry point across IT, HR, Facilities, and more, orchestrating workflows and eliminating silos. Empower users to regain account access quickly and securely with AI agents. Accelerate software provisioning process for employees by leveraging AI Agents to automate the workflow. Proactive major incident prediction Predict major incidents and automate remediations to minimize downtime and reduce operational costs. Provide 24/7 technical support and effortlessly deflect tickets with auto-resolutions to requests complex tasks. Proactive major incident prediction Prevent revenue loss and reduce resolution times with proactive major incident detection and resolution. Automate VM provisioning (AWS, Azure, and more) to reduce downtime and increase efficiency. Redefine the onboarding process with AI agents for HR to manage multi-step cross-functional workflows autonomously. Optimize the paid time off (PTO) management process by automating request management, approvals, and tracking. Enable employees to access, update, and manage their benefits with AI agents. Optimize budget allocation by analyzing historical data, predicting future financial needs, and detecting anomalies with real-time alerts. Automate expense tracking by extracting receipt data, categorizing transactions, and flagging duplicates or fraudulent claims for compliance. Analyze financial performance in real-time with automated reporting and predictive analytics to forecast trends, and drive smarter decisions. Facilitate fast and thorough contract revie

Blue Prism

SS&C Blue Prism fuels the world’s top businesses with agentic automation that’s trusted, tested and ready to run. Leaders in Agentic AI, RPA &

Automation is becoming more autonomous, and the 
SS C | Blue Prism® WorkHQ platform brings together AI agents, digital workers, people, systems and data into one governed, unified environment, creating smarter, more efficient workflows. We’re changing the future of work; 
join us on the journey. SS C Blue Prism Intelligent Automation Platform SS C Blue Prism Intelligent Automation Platform We’re a leading agentic automation vendor with the expertise and enterprise-grade technology to guide your automation journey, whether you’re just starting out or you’re an expert in AI. We help you plan, build, implement, deploy and scale agentic automation into your end-to-end workflows to streamline work and increase efficiency via an agentic workforce. We want to deliver unlimited possibilities and transformational results so you can unify your workforce and realize the best value for your organization, people and customers. Our humble story starts with two people who sought to create business-led solutions by having humans train software robots, rather than gatekeeping them with complex codes and applications. But they didn’t stop at business-led solutions; they looked at the wider scope – at the governance. That’s where the first iteration of RPA came in. SS C Blue Prism coined the term robotic process automation (RPA) in 2012, and the rest… Well, it isn’t history, it’s the future! SS C Technologies combined generative AI with SS C Blue Prism AI agents to quickly process financial documentation. The AI agents help them interpret and process unstructured data, leading to better customer experiences and eliminating errors. Frende used SS C Blue Prism AI agents and generative AI to rapidly sort and summarize emails, saving 300 hours of staff time each month and speeding up vendor payments --- all while keeping their data secure. The University of Calgary sped up key finance processes with SS C Blue Prism agentic automation. They returned 125,000 hours to the university and reduced manual effort by 70%. They attribute their success to a clear vision, solid foundation and executive support. Tropex and Tara Exports implemented SS C Blue Prism agentic automation with Virtual Blue to future-proof their business and return 500+ hours to their business annually. They now have real-time visibility into digital invoices, with live updates to improve team transparency. SS C Global Investor and Distribution Solutions (GIDS) and Retirement Solutions (RS) adopted SS C Blue Prism AI agents with generative AI, computer vision, RPA and process orchestration to onboard retirement plans 8x faster. Their people and Aia gents collaborate to ensure better customer experiences. Alberta Health Services (AHS) brought in SS C Blue Prism agentic automation with generative AI to improve the patient experience by making clinical information more accessible to healthcare professionals. They’ve freed $15.8 million in effort over the program’s lifetime. At SS C Blue Prism, we

Aisera

Blue Prism

Aisera

Blue Prism

Aisera

Blue Prism