Nosto vs Coveo — Comparison

Nosto

Boost sales and loyalty with Nosto’s AI-powered ecommerce personalization, merchandising, and search tools.

Our journey began in 2013 with 3 founders and 1 goal: to enable brands and retailers to translate the personal touches of in-person shopping to the online world. Founders (left to right), Jani Luostarinen, Antti Pöyhönen, and Juha Valvanne, were unsatisfied with the impersonal ecommerce experiences offered to shoppers and sought to turn these limitations into opportunities—creating a platform for retailers and ecommerce brands to deliver the experiences that shoppers deserve. We’ve since developed the leading Commerce Experience Platform that’s loved today by brands across the world. Our founders remain at the heart of our business, only now they’re joined by a talented crew of over 200 Nostonians, pushing the boundaries of commerce together. We have over 140 team members in more than 8 different office locations including: London, Paris, New York, Stockholm, Salzburg, Sydney, Helsinki, and Berlin. But office locations don’t define us. We operate a remote-hybrid policy which means we get access to the most talented people around the world to make up our diverse and inclusive teams. This means we can continue to innovate fearlessly (one of our key values). We’ve a history of innovation and are constantly striving for more, both in terms of our culture as well as our product offering. Our vision is a world in which every single interaction between a brand and a human is intelligently personalized. In order to realize this vision, we must continually pioneer and innovate in our product and technological offering. This is evidenced in our proprietary AI and algorithms, for which we have secured patents. “Nosto’s customer support couldn’t be better, our success manager is knowledgeable, attentive, and is always prepared to discuss better ways to optimize our brands.” “Nosto is an outstanding platform that exceeds expectations. Their exceptional customer support ensures prompt assistance, while the user-friendly interface simplifies everything.” “We appreciate that the Nosto team is always available for us, from bi-weekly status calls to any one-off questions that come up. Their team has always supported us!”

Coveo

Generative search & relevant recommendations. The leading platform for GenAI, AI agents, commerce, customer service, workplace & website exper

Hey 👋! Any questions? I can have a teammate jump in on chat right now! Whether you're driving case deflection or conversion rates, get enterprise-grade AI-experiences, clear packaging, and seamless integration with the platforms you rely on — all with Coveo. Enterprise knowledge experiences for customers, agents and employees. Product discovery for B2B and B2C shoppers. Deliver personalized, accurate, and intelligent search experiences. Advanced Rules and Business Logic Securely unify your content, powering seamless knowledge discovery across systems. Document-level Security & Permissions Anticipate and adapt to user needs with AI that learns from every interaction. Suite of solutions for Generative AI and Agentic applications. Transform data into actionable insights that optimize experiences and ROI. Knowledge Hub & Answer Management Out-of-the-box Dashboard Reporting Attribution & Conversion Tracking Behavior, Search & Conversion Insights Data Export, Snowflake Reader & Data Share Robust enterprise-grade security, simplified administration. Single Sign-On & Role-Based Access Controls Data Privacy & Security Compliance Reliable and flexible infrastructure built for enterprise growth. Enterprise Cloud-Native Platform Headless & Pre-Built UI Options Multi-Device & Multi-Channel Adaptability Your partner for success—expert guidance at every step. Business Value Assessment & Realization Network of Implementation Partners Extend and enhance service experiences for everyone. Advanced protection for highly-regulated use cases and sensitive environments. 99.999% Uptime & Active-Active Resiliency (US Only) Dedicated expertise to maximize value and adoption. Deliver personalized, accurate, and intelligent shopper experiences. Advanced Rules & Business Logic Securely unify your content, powering seamless product and knowledge discovery across systems. Anticipate and adapt to user needs with AI that learns from every interaction. Harness real-time customer intent to boost sales. Discovery Agent that adapts to shopper intent and powers contextualized, product-related conversations directly from search box. Conversational Product Discovery Effortlessly manage commerce strategies at scale. Product Badging (Add-on Available) Transform data into actionable insights that optimize experiences and ROI. Out-of-the-box Dashboard Reporting Data Export, Snowflake Reader & Data Share Robust enterprise-grade security, simplified administration. Single Sign-On & Role-Based Access Controls Data Privacy & Security Compliance Reliable and flexible infrastructure built for enterprise growth. Enterprise Cloud-Native Platform Headless & Pre-Built UI Options Multi-Device & Multi-Channel Adaptability Your partner for success—expert guidance at every step. Business Value Assessment & Realization Network of Implementation Partners Advanced protection for highly-regulated use cases and sensitive environments. 99.999% Uptim

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