ServiceNow AI vs Moveworks — Comparison

ServiceNow AI

Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.

Europe, Middle East, and Africa Take action with autonomous AI agents that work for you. Transform service management for productivity and ROI. Connect strategy, governance, management, and performance for all your AI across the enterprise. Deliver proactive digital operations with AIOps. Empower self-service, boost agent productivity, and speed up resolution. Gain insights to move from strategy to business outcomes. Improve technology use and spend over the IT asset lifecycle. Enable an integrated approach that builds operational resilience and mitigates risk. Defend against security threats and attacks. Reduce field service costs and improve efficiency. Give employees instant answers, guidance, and fast issue resolution. Stop chasing what other AI tools should have finished. The Autonomous Workforce is more than just isolated tasks. These AI specialists are assigned to roles, with business context and permissions to handle complex workflows end-to-end. Put AI to work across your business with our single, intelligent platform. Power all your workflows, AI, and analytics with real-time access to data from any source. Automate workflows to lower costs and raise productivity. Bring AI directly into the flow of work with the UI for Enterprise AI. Unify data and analytics on the ServiceNow AI Platform for ultra-fast workflow performance at scale. Deploy, automate, and scale with trusted and flexible cloud-based infrastructure options built to make work flow. AI Agents Take action with autonomous AI agents that work for you. Connect strategy, governance, management, and performance for all your AI across the enterprise. Protect sensitive data and increase security, privacy, and compliance across the enterprise. Build apps that automate manual work and modernize legacy processes. Do more with the ServiceNow AI Platform. Find hundreds of certified, ready to use applications. Rely on ServiceNow for AI that’s human-centered, inclusive, transparent, and accountable. Learn how you can use GenAI to equip customers and employees with self-service for requests. (3:17) Find out how your business can reduce manual work and help agents resolve cases faster. (4:08) See how to simplify the way workflows are built and custom code is developed. (4:30) Build a bridge between business processes and IT architecture. Predict, prevent, and resolve incidents proactively from a single workspace. Automate cloud governance for better compliance, security, and costs. Protect your OT environment and improve uptime. Control costs and minimize risks across the IT asset lifecycle. Deliver proactive digital operations with AIOps. Transform service management to boost productivity and maximize ROI. Gain insights to detect and respond to changes in cloud-native apps. Gain insights to move from strategy to business outcomes. Improve your employees' endpoint technology experience. Empower self-service, boost agent productivity, and speed up r

Moveworks

Moveworks is the AI Assistant platform for your entire workforce to find answers instantly and automate tasks end-to-end in seconds across every busin

The Moveworks AI Assistant platform helps every employee get work done efficiently and effectively. It’s the trusted place for your entire workforce to find what they need and automate tasks end-to-end in seconds across apps with AI agents that can realize your business objectives. Every workplace interaction, every support ticket, and every business process is fundamentally about understanding and being able to execute on basic communication. By developing a sophisticated, but more straightforward AI platform architecture that truly understands this kind of language, a highly effective, efficient, and transformational solution was born that could easily automate support across the entire enterprise. Today, we reach across all domains to resolve employee issues at scale. Whether it's IT, HR, Finance, Sales, Marketing, Legal, Facilities, or any other mission-critical teams, Moveworks delivers AI that gets work done for everyone, organiziation-wide with AI agents that can solve for almost any business process. What started as a mission to uplevel IT support has evolved into a highly advanced and comprehensive AI Assistant platform, now serving over 350 leading enterprise companies and supporting over 5 million workers worldwide. These 7 guiding principles shape our culture, drive our innovation, and define how we serve our customers. Every day, we strive to build on our solutions, customer experience, and feedback. This ensures our products are always evolving and deliver more value with each interaction. Every challenge is a shared responsibility. We achieve success as a team, with each member thinking beyond their job description to make a more lasting impact. We embrace a bias toward action, recognizing that progress often requires making informed decisions with partial information. At Moveworks, ensuring strong solutions is better than waiting for perfection. We are builders at heart. We build with urgency, prioritizing and focusing impact. For us, doing it today is always better than waiting for tomorrow. We foster a culture of openness, sharing both successes and failures. At Moveworks, information flows freely and input from everyone is always valued. Constant feedback is essential to more impactful, effective, and meaningful growth for us. We're committed to helping each other reach our collective goals and improve our processes every day. We believe responsive communication is crucial to success. By over-indexing on communication, we ensure no one is left waiting — whether they're team members or customers. Moveworks delivers agentic AI with substantial ROI for today’s leading enterprises including Toyota, Instacart, CVS Health, Marriott, HP, GitHub, Hearst, Databricks, and Micron to empower over 5 million employees around the world. "Moveworks has enabled significant productivity improvements across our company. Very responsive to customer needs and open to feedback and suggestions on their roadmap." Our u

ServiceNow AI

Moveworks

ServiceNow AI

Moveworks

ServiceNow AI

Moveworks