Freshdesk Alternatives

Capacity is a unified CX automation platform that uses agentic AI to power AI agents, real-time agent assist and post-call automation.

Deploy AI agents that resolve up to 80% of customer interactions. Automate service and improve every outcome—start your free trial.

Replicant scales your best agents with AI—automating routine calls, improving accuracy, reducing wait times, and giving every customer fast, consisten

Schedule, forecast, and manage human agents, BPO vendors, and AI agents in one platform. Trusted by Ramp, Canva, and HubSpot.

Automate time-consuming data engineering into one clear story, one user at a time.

Autonomously resolve up to 83% of support issues with ada’s AI customer service agent—reduce costs, boost CSAT, and scale ominichannel CX with ease.

The only helpdesk with a natively integrated AI Agent. Deliver perfect customer experiences with the highest-performing platform. Start your free tria

Move beyond deflection with AI agents that resolve issues end-to-end. Improve service quality, speed, and scale. Start your free trial.

Conversational AI for customer experiences.

Sierra helps businesses build better, more human customer experiences with AI.

PolyAI is the The enterprise platform where dialog agents get built, run, adapt, and iterate in real time. Now open to enterprise builders.